Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,936

members

33

online now

1,954,680

discussions

Top

granting access to login to Xfinity Home

New Poster

granting access to login to Xfinity Home

How do I pernission my wife to have access to the xfinity home web portal?

Official Employee

Re: granting access to login to Xfinity Home

Hi jonelow - 

 

At this time, only one email address can be used to sign in to the Xfinity Home Subscriber Portal.  For you & your wife to both have access, you would need to share one email address that you would both use to log in.  If you are uncomfortable sharing the email address currently being used, please let me know & I can work with you to update your account information.

 

Thanks!

 

Rachel




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 645 views
  • 0 kudos
  • 2 in conversation