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Xfinity Home

New Poster

Xfinity Home

Xfinity home is pure garbage. Constant connectivity issues. Everytime I want to check my cameras there seems to be a connectivity issue. Worse part is you cannot reset the control panel remotely, have to do it at the house. I got the system so I could watch the house while I travel, check the first day and connection issues. Do I fly home and reset the panel...? Can't wait for my contract to expire, might even pay the early termination fee just to get rid of this system (wouldn't let me post with the real word I wanted to use instead of system). Trying to reach a support person is always a 1 hour phone ordeal. Same connection problem a few days later.  :-(  :-(   :-(

Official Employee

Re: Xfinity Home

Hi sgh2,

 

Could you please confirm that you're logging into the web portal at https://home.xfinity.com ?

 

Thank you,

Karen




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New Poster

Re: Xfinity Home

Horrible sold packages that xfinity won't honor better customer service what a lie
New Poster

Re: Xfinity Home

Yes, that is where I am logging in. Sometimes a little success when I click go to previous version tab. Tried again today, cannot connect just the three little dots cycling. Able to connect yesterday. VERY frustrating.

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