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Why does web portal automatically sign off after so long on computer?

Regular Visitor

Why does web portal automatically sign off after so long on computer?

Hi,

 

Why does the web portal sign off after so long on computer?  I was planning on using my laptop overnight for viewing/arming, etc, but it signs itself off after so long and then I have to sign in again overnight.  Not as I planned. 

 

Anyone know if there is a setting I can tweak?

 

Thanks!

Problem Solver

Re: Why does web portal automatically sign off after so long on computer?

By default the Comcast system will log you out of the system for security reasons if there isn't recent activity. If you have a smart phone you could download the Xfinity Home App to view and arm your home without any log out.




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Re: Why does web portal automatically sign off after so long on computer?

"By default the Comcast system will log you out of the system for security reasons if there isn't recent activity" Is there a way to change this default? I often use the web portal to remotely monitor what is happening in the home (e.g. what the kids are up to, etc.). Nice having the browser window open to just occasionally peak in. Thanks. Bill
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