Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,932

members

1,327

online

29,427

topics

Top

Web portal is very slow to load on my desktop and my camera won't work.

New Poster

Web portal is very slow to load on my desktop and my camera won't work.

My touch pad and cell phone work OK.

New Poster

Re: Web portal is very slow to load on my desktop and my camera won't work.

I'm having the same issue.  I just got my service installed two days ago and everything seemed to be working fine until today.  Now I can't access the secuirty camera from my phone or computer.   

Official Employee

Re: Web portal is very slow to load on my desktop and my camera won't work.

Hello,

 

Which browser are you using to access the Xfinity Home website?

 

Thanks,

Karen


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 907 views
  • 0 kudos
  • 3 in conversation