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Rules for doors and interface being fixed

Regular Contributor

Rules for doors and interface being fixed

Comcast is working on the rules for the doors on the new portal.

Think Customer First


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New Poster

Re: Rules for doors and interface is junk

Did you ever get a reply to this.  I haven't tried editing a rule in a long time and I'm now finding the same thing you are, in the fact I can no longer edit a rule.

Official Employee

Re: Rules for doors and interface is junk

rhconcepts & hughamp -- 

 

Thanks for reaching out.  We appreciate the feedback.  At this time the edit functionality is not a true edit- we allow the user to go back and “edit” the rule by recreating it. We understand this is not the same experience as the previous portal. We are rebuilding the edit functionality. 

 

Thanks,

 

Rachel




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New Poster

Re: Rules for doors and interface is junk

Is there an ETA for rebuilding the Edit functionality?

 

 

Official Employee

Re: Rules for doors and interface is junk

Hi hughamp - 

 

I apologize that I cannot provide you with a specific timeline. This is a feature we are actively working on adding.

 

Thanks!

 

Rachel 




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