Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,362

members

1,720

online

36,593

topics

Top

Enlarged camera disappears after a minute on my chrome browser

New Poster

Enlarged camera disappears after a minute on my chrome browser

The thumbnail size cameras are fine, and they show up on my portal fine, as well as on the android app just fine (but I can't find where to take a screen capture on the app). But on my laptop chrome browser, any camera I select to make larger, displays for about a minute, then disappears. Mind you, the other cameras are still running. Only the one that's highlighted and enlarged goes away. I can still take a screen shot even though the camera is blank too.  I just click the blank area, and hit "Take Picture" And it works. Any idea how to keep it from disappearing? Any way to grab a screen capture using the Android app?

Any and all help is highly appreciated! Smiley Happy

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 0 replies
  • 1015 views
  • 0 kudos
  • 1 in conversation