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Email Notifications From Home Security System

Posted by
Regular Visitor
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Message 1 of 5
5,446 Views
Just got a new home security system installed. Works great, but I keep getting emails every time a door or window is opened or closed. Is there a setting I can change to stop the emails?
4 REPLIES
Posted by
Official Employee

Message 2 of 5
5,306 Views
Go to the portal and edit your rule for that sensor



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Posted by
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Message 3 of 5
4,482 Views

What Portal, where?  I have not been able to find how to stop these annoying and unnecessary emails.

Posted by
Official Employee

Message 4 of 5
4,467 Views

Hi Screw_Dover - 

 

You can access the Xfinity Home Subscriber Portal at this link: https://home.xfinity.com/

 

To edit a rule, select the Automation tab.  From there you are able to toggle on/off, edit or delete any rules on your account.  Please reach out to me if you have any further questions or concerns.

 

Thanks!




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Was your question answered? Mark it as an accepted solution!solution Icon
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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Administrator

Message 5 of 5
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