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Different password for internet and home?

New Poster

Different password for internet and home?

Is it possible to set up a one password for internet and different password for Home?

Official Employee

Re: Different password for internet and home?

Hi alanp46 -

 

The Xfinity Home Mobile App uses an @comcast.net email address on your general Comcast account (& the associated password), so you would not be able to change the password for XHome independently.  

 

Thanks,

 

Rachel




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New Poster

Re: Different password for internet and home?

Thanks Rachel.

Official Employee

Re: Different password for internet and home?

No problem!  Please don't hesitate to reach out in the future!

 

Thanks,

 

Rachel




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Regular Visitor

Re: Different password for internet and home?

I'm in a very dangerous situation, soon to be ex is stalking me and don't remember how to change passwords, he has them.  PLEASE HELP, I"M DESPERATE

 

 

 

Service Expert
Moved:

Re: Different password for internet and home?

Official Employee

Re: Different password for internet and home?

raoul59 -- 

 

If you change your XFINITY password, other users who are signed into the Xfinity Home app will be logged out.  You can find steps on how to change your password at the following link -- 

 

https://www.xfinity.com/support/account/changing-or-resetting-your-password/

 

Please let me know if you are successful in updating the password.

 

Rachel




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