Until yesterday I had no problem viewing movies on my computer with Xfinity.
Now I cannot watch anything because I keep getting a message I need to download the "new exfinity browser to get the "HD like" experience. I don't care about the HD like experience I just want to be able to watch movie I pay a premium to watch on my computer. Now I cannot watch anything and this "new Xfinity Browser" cannot be found.
Any help or ideas out there?
09-01-2012 03:24 AM
What browswer are you using? Comcast doesn't make a browser, but may be complaining that your browser is too old. It could also be due to an out-of-date plug-in, probably Flash or Silverlight, used to view video.
09-01-2012 09:04 AM
I am using Ie9.
It was working fine until a few days ago. It says to install the latest version of silverlight. which I installed and it promptly told me that silverlight in incompatiable with the 64bit system. ???? Silverlight is a microsoft product. why would you put a microsoft plug in out there that is incompatible with your own computers?
09-01-2012 10:08 PM
According to Microsoft, Silverlight is 64-bit compatible. Did you go to microsoft.com/silverlight and do the download and install?
09-02-2012 09:20 AM
09-04-2012 10:30 PM
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
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