Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,384,706

members

86

online now

1,615,419

discussions

Internet explorer always showing "Not Responding" in Windows Task Manager

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎02-21-2012
Posts: 1
Message 1 of 2 (4,049 Views)

Internet explorer always showing "Not Responding" in Windows Task Manager

A month or so ago I received a notice that Comcast cancelled my Norton Security. I downloaded Constant (or Complete) Guard from Comcast.net and I have been having problems ever since. It takes hours to get on to 1 website. The Windows Task Manager shows 2 internet listings with Status "Not responding" and will remain that way all day. I have to end the browser wait for dumps and try again. I may have to repeat this process 5 or 10 times. I cancel ComcastSpy and IDVault from admin, stop Norton firewall and sometimes I can get a webpage. Often, I reboot and repeat same process until it works. Now, I've tried removiing Constant Guard but the computer freezes completely and I have to reboot. This has been going on for a month!

1 REPLIES
Posted by
Service Expert

Member Since: ‎08-04-2006
Posts: 7,838
Message 2 of 2 (4,015 Views)

Re: Internet explorer always showing "Not Responding" in Windows Task Manag

You might want to read this post and follow the advice given there.

 

Re: constant guard slowing my computer



***** ***** ***** ***** *****
I do NOT answer questions via Private Message. Please ask your questions in the open forums.

These are public Help and Support forums. As such, any personal information such as full name, address, telephone number, account number or email address can be viewed by anyone on the internet. Keep your identity safe and post only information related to your problem.

Official Comcast Employees names are in Red. "Experts" are customers who volunteer their time in the Help forums. Only Official Comcast Employees have access to your account information.
-->