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Member Since: ‎04-01-2007
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Accepted Solution

How do I erase the search history in the comcast browser?

The normal way to do it by going to View on the menu bar, then to clear history does not work!
Posted by
Security Expert
Member Since: ‎09-25-2003
Posts: 5,341

Re: How do I erase the search history in the comcast browser?

Try the of General Tab of Internet Options for IE7 and see the Browsing History and Search items.

Signature: 127.0.0.1, Sweet 127.0.0.1 and I recommend all of these Anti-malware tools and Procedures. (updated May 2010)
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Re: How do I erase the search history in the comcast browser?

There is no General Tab of Internet Options for IE7.  I just want to delete the search history from the Comcast Browser.
Posted by
Service Expert
Member Since: ‎08-04-2006
Posts: 7,159

Re: How do I erase the search history in the comcast browser?


nenet123 wrote:
There is no General Tab of Internet Options for IE7.  I just want to delete the search history from the Comcast Browser.

Not sure what you mean by "Comcast Browser".  Comcast doesn't have a browser.  You might have Internet Explorer that is branded by Comcast, but it would still be Internet Explorer.

 

In Internet Explorer if you click on Tools, you should see "Delete Browsing History".  If that doesn't work, or that's not what you're looking to do, let us know.

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Re: How do I erase the search history in the comcast browser?

When I am on the home page of Comcast (where you click to sign in to your e-mail) there is a browser.  Next to it (above the orange large search button) it says Enhanced by Google.  As soon as I put my cursor in there all the previous searches come up and that's what I want to get rid of.  When I go to Tools/Internet Options and Clear History is does NOT clear the history on the comcast search browser on the home page.
Posted by
Email Expert
Member Since: ‎03-10-2004
Posts: 6,888

Re: How do I erase the search history in the comcast browser?


nenet123 wrote:
When I am on the home page of Comcast (where you click to sign in to your e-mail) there is a browser.  Next to it (above the orange large search button) it says Enhanced by Google.  As soon as I put my cursor in there all the previous searches come up and that's what I want to get rid of.  When I go to Tools/Internet Options and Clear History is does NOT clear the history on the comcast search browser on the home page.

Have you tried highlighting one of the entries and hitting the delete key?   That removes them for me - at least in Firefox.   Should work in IE7 as well.

JR

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Re: How do I erase the search history in the comcast browser?

Yes, I've tried that and it doesn't work.  This seems like it might be easy, but I can't figure it out.
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Re: How do I erase the search history in the comcast browser?

Any other ideas?
Posted by
Service Expert
Member Since: ‎08-04-2006
Posts: 7,159

Re: How do I erase the search history in the comcast browser?


nenet123 wrote:
When I am on the home page of Comcast (where you click to sign in to your e-mail) there is a browser.  Next to it (above the orange large search button) it says Enhanced by Google.  As soon as I put my cursor in there all the previous searches come up and that's what I want to get rid of.  When I go to Tools/Internet Options and Clear History is does NOT clear the history on the comcast search browser on the home page.

That's a search bar, not a browser, technically speaking.  See if the solution found in this thread will help you.

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Posted by
Connection Expert
Member Since: ‎09-29-2007
Posts: 6,438

Re: How do I erase the search history in the comcast browser?


nenet123 wrote:
When I am on the home page of Comcast (where you click to sign in to your e-mail) there is a browser.  Next to it (above the orange large search button) it says Enhanced by Google.  As soon as I put my cursor in there all the previous searches come up and that's what I want to get rid of.  When I go to Tools/Internet Options and Clear History is does NOT clear the history on the comcast search browser on the home page.

Thats a Google Tool Bar that has been added to your Internet Explorer.

I don't have the same toolbar that you are seeing, Mine is the MSN toolbar.

Possibilities:

Right click in the box to see if you get an option to "delete" search history

Google "delete google search history" for instructions on how to clear google search box

Delete the Google Tool Bar (Google "uninstall google toolbar")

Go up on the Google Forums and post your request there

Posted by
Service Expert
Member Since: ‎08-04-2006
Posts: 7,159

Re: How do I erase the search history in the comcast browser?


JMCS wrote:

nenet123 wrote:
When I am on the home page of Comcast (where you click to sign in to your e-mail) there is a browser.  Next to it (above the orange large search button) it says Enhanced by Google.  As soon as I put my cursor in there all the previous searches come up and that's what I want to get rid of.  When I go to Tools/Internet Options and Clear History is does NOT clear the history on the comcast search browser on the home page.

Thats a Google Tool Bar that has been added to your Internet Explorer.

I don't have the same toolbar that you are seeing, Mine is the MSN toolbar.

Possibilities:

Right click in the box to see if you get an option to "delete" search history

Google "delete google search history" for instructions on how to clear google search box

Delete the Google Tool Bar (Google "uninstall google toolbar")

Go up on the Google Forums and post your request there


Actually, on the comcast.net homepage the OP posted what they see.  This wasn't a toolbar issue. 

 

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Posted by
Connection Expert
Member Since: ‎09-29-2007
Posts: 6,438

Re: How do I erase the search history in the comcast browser?

I don't see where the op posted a graphic like that.

The graphic you have there is from the upper right and the OP is talking about a    "Google Ehabled search box in the Upper Left (above the email login)"

That would seem to indicate a Google Toolbar similar to the MSN toolbar.

 

take care

 

Posted by
Service Expert
Member Since: ‎08-04-2006
Posts: 7,159

Re: How do I erase the search history in the comcast browser?


JMCS wrote:

I don't see where the op posted a graphic like that.

The graphic you have there is from the upper right and the OP is talking about a    "Google Ehabled search box in the Upper Left (above the email login)"

That would seem to indicate a Google Toolbar similar to the MSN toolbar.

 

take care

 


No, the graphic is not in the upper right of the comcast.net homepage.  It's right dab smack in the middle of the top.  And yes, what I posted was exactly what the OP was talking about.  Read the thread carefully.  This wasn't a "toolbar" issue.  Look at his/her very first post about the "comcast browser".  Next, look at message #5 where they say specifically "Next to it (above the orange large search button) it says Enhanced by Google."   Look at my graphic.  Right above the orange large search button it says Enhanced by Google.  This was not a toolbar issue.

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These are public Help and Support forums. As such, any personal information such as full name, address, telephone number, account number or email address can be viewed by anyone on the internet. Keep your identity safe and post only information related to your problem.

Official Comcast Employees names are in Red. "Experts" are customers who volunteer their time in the Help forums. Only Official Comcast Employees have access to your account information.
Posted by
Connection Expert
Member Since: ‎09-29-2007
Posts: 6,438

Re: How do I erase the search history in the comcast browser?

I apologize for upsetting you!

 

We obviously are pulling up different Comcast.net home pages, because i do not have that graphic anywhere on my screen when I go to www.comcast.net

 

I was going by the post where the op said "above the email Login" which on my home page is in the upper left. 

 

Again, you have my apologies, it was not my intent to evoke your anger.

Posted by
Service Expert
Member Since: ‎08-04-2006
Posts: 7,159

Re: How do I erase the search history in the comcast browser?

This isn't the portal page [top screenshot] that you're seeing?  It's been around for a number of months now.

 

 

 

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Posted by
Connection Expert
Member Since: ‎09-29-2007
Posts: 6,438

Re: How do I erase the search history in the comcast browser?

Oops!  I'm vision impaired so I use the MS accessibility options to flip colors and apparently portions of the Comcast Home Page don't play nicely with those options because that whole area with the comcast search box is invisible to me.  I had one of my little hench people take a look and sure enough there it was.

bummer

Does that search box accumulate history?  Can to OP not right click and delete history?

Posted by
Service Expert
Member Since: ‎08-04-2006
Posts: 7,159

Re: How do I erase the search history in the comcast browser?

Ah....that might be it, then, with the MSA and colors.  Do you also use the magnifier?

 

We gave the OP the instructions for clearing that area, but they didn't come back to say whether or not it worked.

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These are public Help and Support forums. As such, any personal information such as full name, address, telephone number, account number or email address can be viewed by anyone on the internet. Keep your identity safe and post only information related to your problem.

Official Comcast Employees names are in Red. "Experts" are customers who volunteer their time in the Help forums. Only Official Comcast Employees have access to your account information.
Posted by
Email Expert
Member Since: ‎05-21-2006
Posts: 29,241

Re: How do I erase the search history in the comcast browser?

[ Edited ]
Nenet123-Have you checked Internet Options/Content tab/Auto Complete/Settings to see if any of them are ticked?
Message Edited by CCCarole on 03-11-2009 01:27 PM


Need Email Help? Please post the following information in your post.
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Which browser/version do you use? And- have you cleared your browser cache?
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Details of the problem you are having.




Posted by
Connection Expert
Member Since: ‎09-29-2007
Posts: 6,438

Re: How do I erase the search history in the comcast browser?

Magnification isn't a problem.  I just hit ctrl + to blow up the screen.

What I do is swithch to High contrast Bright Green on blank which cuts down on the glare.  Light grey on white is invisible to me so I flip the colors as above. Most pars of the web sites work just just fine but once in a while they all just go black on black. 

Glad you resolved the issue for the OP

Posted by
Connection Expert
Member Since: ‎09-29-2007
Posts: 6,438

Re: How do I erase the search history in the comcast browser?

Only things checked are Web addresses and UID and PW

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Re: How do I erase the search history in the comcast browser?

JMCS,

 

Thank you.  It worked!  I right clicked and the small  "window" of undo, cut, copy, paste, delete, select all came up and all I did was click on delete and it worked.  So simple, thank you so much.

 

*it

Posted by
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Re: How do I erase the search history in the comcast browser?

Carole,

No that didn't work but thanks for the suggestion.  What worked was:

I right clicked and the small  "window" of undo, cut, copy, paste, delete, select all came up and all I did was click on delete.

 

*it

Posted by
Connection Expert
Member Since: ‎09-29-2007
Posts: 6,438

Re: How do I erase the search history in the comcast browser?


nenet123 wrote:

JMCS,

 

Thank you.  It worked!  I right clicked and the small  "window" of undo, cut, copy, paste, delete, select all came up and all I did was click on delete and it worked.  So simple, thank you so much.

 

*it


Glad it worked for you!

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