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I have the same problem.
My phone is not ringing in my house but it should. Why?
Things you can try:
I just reset the MOdem - still not working.
Plug is in J1 (I think)
Ringer is turned ON
What else can be wrong?
Are you getting a dial tone?
If you call your own phone from a cell phone do you go directly to voice mail?
If you call home from a cell phone and go to voicemail do you get your own voice mail?
If you go online to comcast.net and go to digital voice do your call logs show incoming/missed calls?
Yes, I've got a dial tone but nothing after that - just silence.
From my cell phone - is not going to voicemail - I can hear rings on my cell phone but nothing on my home phone.
(by the way - sorry for my english - I try to fix the problem, before my boyfriend gets home)
I went to comcast.net
I've got voicemail from my cell phone
Missed, answered and placed calls from my cell phone
Your english is fine.
You need to call comcast at 1800comcast -- sounds like something they might be able to fix from the office.
Thank you so much for your help
Have a good day
You are very welcome. Good luck with it.
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