Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

Posted by
  • The Community would like to Welcome you!

Member Since: ‎08-26-2010
Posts: 1

How do I get my voice messages?

We just got the triple play and I don't have an answering machine because we really only use our cell phones.  When I picked up the receiver on the house phone today, the dial tone beeped, which I assume means that I have messages.  How do I get them?

Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 15,174

Re: How do I get my voice messages?

[ Edited ]

There are 4 ways to access your messages, one using Smartzone web page plus the following


From home dial *99


From the outside using another phone, dial your home number and during the message press * and follow the prompts


From the outside using another phone dial the special access number that is specific to your area.  This number can be acquired from a Comcast CSR rep as each area's number is different.