Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Has anyone encountered this problem? Just had Comcast install the Triple Play pack and my voice service isn't fully functional. Phone receives calls OK, but I can't make any calls out -- only get a dial tone after I dial the number. Spent ONE hour with a Comcast chat rep who had me go through a series of various steps to no avail. Anyone else have this same problem?
03-15-2012 12:51 PM
I can only make calls on my landline phone and when I try to call the landline phone from another it says the number is no longer in service!
03-16-2012 07:33 AM
If you just had it installed an it isn't working properly you'll need to contact Comcast support to get it fixed. The first rep you talk to will have no idea how to fix your problem and should escallate the problem to the proper folks. If you get no joy that way, you can drop a note to Comcast corporate customer service (firstname.lastname@example.org).
For the quickest response, please include:
Your full name;
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04-03-2012 08:08 AM
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
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