Best Buy's in certain markets with Comcast Connection centers are the only place to purchase a eMTA. At the time of purchast the Comcast rep will setup the tech visit to install the eMTA and at that time the tech will take back the rental. The hardware is a Arris TM722G.
I was told by a Comcast Tech (telephone support) that in my area (Seattle, WA), I can buy an approved modem and NOT be required to purchase a tech visit (I can call Comcast and get it provisioned, registered, etc).
I currently have the Triple Play (with telephone). I want to discontinue my modem rental and purchase a Docsis 3.0 with EMTA (telephony). What are my modem options? And do I have to purchase from BestBuy?