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Member Since: ‎01-25-2012
Posts: 4
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voicemail not available - please help

Hi.  I have Comcast Triple Play, and my voicemail used to work just fine, but lately when I try to check it (or try to leave a message remotely), I get a message saying something like "voicemail not available."  I also tried getting into my voicemail on the Xfinity Connect website and cannot access it there either.

 

People seem to have had success getting this issue resolved on this forum, so I figured I'd try as well!  Would someone please be able to help me?  Please let me know if you need any more information.

 

Thank you in advance for any help you can provide!

 

--E G

Posted by
Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.
Member Since: ‎01-25-2012
Posts: 4

Re: voicemail not available - please help

[ Edited ]

Please disregard the above.  I decided to give Comcast a call and in under 20 minutes a very helpful Comcast operator reset my voicemail remotely.  I had to set it up from scratch but that's fine and all is well now.

 

--E G