Welcome to Comcast Help & Support Forums
You can contribute an answer or post a question.
Reply
Posted by
New Visitor
  • The Community would like to Welcome you!
  • Happy Valentine's Day 2015!
Member Since: ‎01-10-2012
Posts: 1

reduce number of rings before call goes to voice mail

Can I change the number of rings before it goes to voice mail?

Posted by
Cable Expert
Member Since: ‎03-02-2007
Posts: 13,710

Re: reduce number of rings before call goes to voice mail

Yes, in Xfinity Connect go to the preferences tab at the top.

 

Then on the left side, click on "call manager:

 

That is where you change the number of rings.

 

 

vm.JPG

Posted by
Official Employee
Member Since: ‎12-13-2011
Posts: 1,390

Re: reduce number of rings before call goes to voice mail

Yes you can.  You can call in and have it changed, or you can sign into your comcast.net account, click on the phone settings and preferences, and change your ring count there.

Comcast Nick
Supervisor, Ann Arbor
Escalations and Help Desk