Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,383,338

members

80

online now

1,614,155

discussions

no stutter tone or light

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎01-12-2012
Posts: 1
Message 1 of 13 (1,798 Views)

no stutter tone or light

I get no stutter tone or light on my phone when I do have messages.  Please reset/refresh my voice mail indicator.  Thanks.

12 REPLIES
Posted by
Official Employee

Member Since: ‎09-20-2011
Posts: 1,561
Message 2 of 13 (1,775 Views)

Re: no stutter tone or light

 

Thank You
-Keisha-
Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎01-21-2012
Posts: 3
Message 3 of 13 (1,727 Views)

Re: no stutter tone or light

I just got voice service this week and am having the same problem. Can you zap my phone too?

Posted by
Visitor
Member Since: ‎07-10-2007
Posts: 6
Message 4 of 13 (1,689 Views)

Re: no stutter tone or light

I had Comcast Voice installed last week and don't get vmail notification via stutter tone or light on my phone.  What needs to be done to enable this?

Posted by
Edited on
‎01-29-2012 08:02 PM

Visitor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎01-29-2012
Posts: 6
Message 5 of 13 (1,656 Views)

Re: no stutter tone or light

[ Edited ]

No voicemail light nor stutter tone.  Please help.

Posted by
Visitor
Member Since: ‎05-17-2007
Posts: 1
Message 6 of 13 (1,632 Views)

Re: no stutter tone or light

how do you turn light off? I do not have any messages in my box.

 

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎01-21-2012
Posts: 3
Message 7 of 13 (1,623 Views)

Re: no stutter tone or light

Thanks for the help but it didn't work. I am still not getting the stutter tone or message waiting light. Any other thoughts?

Posted by
Edited on
‎02-01-2012 03:57 PM

Official Employee

Member Since: ‎09-20-2011
Posts: 1,561
Message 8 of 13 (1,609 Views)

Re: no stutter tone or light

[ Edited ]

 

Thank You
-Keisha-
Highlighted
Posted by
Official Employee

Member Since: ‎09-20-2011
Posts: 1,561
Message 9 of 13 (1,605 Views)

Re: no stutter tone or light

 

Thank You
-Keisha-
Posted by
Official Employee

Member Since: ‎09-20-2011
Posts: 1,561
Message 10 of 13 (1,602 Views)

Re: no stutter tone or light

 

Thank You
-Keisha-
Posted by
Visitor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎01-29-2012
Posts: 6
Message 11 of 13 (1,599 Views)

Re: no stutter tone or light

Mine has been fixed.

 

All I had to do was to be sure my Voicemail Box was empty before having Comcast resend the signal and reset my box.  Then everything worked fine.

 

Thanks for the help.

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎04-27-2012
Posts: 1
Message 12 of 13 (1,247 Views)

Re: no stutter tone or light

I am having the same problem of no stutter tone.  I have contacted customer service several times and they have not helped.  Could you please correct my problem.

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎05-02-2012
Posts: 1
Message 13 of 13 (1,227 Views)

Re: no stutter tone or light

We also do not get the stutter tone.  Any help would be appreciated.

-->