Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
I have three phones with Comcast. Two are supposed to be full service. I called three times to see why I don't have access on the computer to the other two phone #'s. Also asked that the caller id name be changed on one of the lines. In addition there is no signal when I pick up one of the lines to notify of email message.
09-30-2011 07:15 PM
I meant to say voice mail in the last sentence. (No signal to notify me that there is a voice mail)
09-30-2011 07:41 PM
The Comcast Cares Team has been notified and will look into your issues.
Watch this post and your email for updates from the team next business week.
09-30-2011 08:58 PM
We will look at the features on your telephone lines and reach out to you.
10-04-2011 10:30 AM
Thank you for letting us know your issue has been resolved.
10-13-2011 01:48 PM
Well actually it still is not resolved. While the Second # now shows on my online accout it says "voice mail is not available" so I still cannot access my voicemail online for the second#. And still no signal to indicate that there is a voicemail.
10-26-2011 11:47 AM
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
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