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No voicemail indicator

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Posted by
Visitor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎01-29-2012
Posts: 6
Message 1 of 7 (2,131 Views)

No voicemail indicator

I am having the same issue with no stutter tone or light.  Called tech support 3 times.  The first time they said my phone was the problem.  I took it to a friends who has the same service and equipment and it worked fine there.  The voicemail light turned on, no problem.  I called again and let them know my results and they told me that they would resend the signal.  Didn't work.  I tried the online chat and the guy on the other end said he would resolve the issue.  Still not fixed.  I decided to buy a new phone to see if that was actually the isssue and called tech support for a third time.  They resent the signal and reset all of my equipment and it still does not work.
 
Does anyone there know how to resolve this issue?
1 ACCEPTED SOLUTIONS
Posted by
Visitor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎01-29-2012
Posts: 6
Message 7 of 7 (2,035 Views)

Re: No voicemail indicator

Finally fixed.

 

Thanks you for your help.

6 REPLIES
Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 16,328
Message 2 of 7 (2,130 Views)

Re: No voicemail indicator

The Comcast Cares Team has been notified and will get it fixed.

 

Watch this post and your email for updates from the team during the business week.

Posted by
Visitor
Member Since: ‎08-17-2009
Posts: 1
Message 3 of 7 (2,107 Views)

Re: No voicemail indicator

I just changed to Xfinity VOIP last week 1-26-2012 - and I have the same problem - no indicator there is a voicemail. 

Posted by
Official Employee

Member Since: ‎09-20-2011
Posts: 1,561
Message 4 of 7 (2,059 Views)

Re: No voicemail indicator

 

Thank You
-Keisha-
Posted by
Official Employee

Member Since: ‎09-20-2011
Posts: 1,561
Message 5 of 7 (2,057 Views)

Re: No voicemail indicator

 

Thank You
-Keisha-
Posted by
Visitor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎01-29-2012
Posts: 6
Message 6 of 7 (2,047 Views)

Re: No voicemail indicator

No it is not fixed.
Posted by
Visitor
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.

Member Since: ‎01-29-2012
Posts: 6
Message 7 of 7 (2,036 Views)

Re: No voicemail indicator

Finally fixed.

 

Thanks you for your help.

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