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Posted by
New Visitor
Member Since: ‎01-25-2012
Posts: 2

No voicemail indicator

Even though I have voicemails, and can retrieve them, the dial tone does not "stutter" and my phone system doesn't register a voicemail (it apparently looks for a "voicemail tone" from the Xfinity box).  Any ideas?

Posted by
Cable Expert
Member Since: ‎03-02-2007
Posts: 14,027

Re: No voicemail indicator

The Comcast Cares Team has been notified and will get it fixed.

 

Watch this post and your email for updates from the team.

Posted by
Official Employee
Member Since: ‎09-20-2011
Posts: 1,561

Re: No voicemail indicator

 

Thank You
-Keisha-
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Posted by
New Visitor
Member Since: ‎01-25-2012
Posts: 2

Re: No voicemail indicator

Thanks for fixing the voicemail waiting indicator.  Unfortunately, you also seem to have reset or changed my password.  Now I can see that I have voicemail, I just can't access it.  Is there a default password that I can use?