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Member Since: ‎07-27-2011
Posts: 1

Code to access Voice Mail

Voice mail is not asking for my password prior to giving me my messages

I have gone through the set up twice, leaving a password


Right now anyone can get my personal messages with a password.


Why doesn't voice mail ask me for a password??


Lee Smith

Posted by
Cable Expert

Member Since: ‎03-02-2007
Posts: 14,860

Re: Code to access Voice Mail

Your profile can be set so you do not use a password if your checking your voicemail at home using *99, but it will prompt you for that password when you check it from the outside.


You can change it in Smartzone or Xfinity Connect under preferences / Call Manager to always ask for a password.