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Caller ID to PC

Posted by
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Member Since: ‎02-07-2012
Posts: 29
Message 1 of 5 (1,479 Views)

Caller ID to PC

Can someone PLEASE explain to me WHY it take over 2 weeks & 17 people to fix one simple issue ? My CID PC has NOT worked ever since I got service hooked up(02/01). Every time I call or chat with Comcasts so called techs, all they say is a ticket has been submitted and I should wait 24-72 hours.

Is has been going on over 2 weeks, and it still is NOT working. My next step is to report this to the BBB, FCC.

4 REPLIES
Posted by
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Member Since: ‎02-20-2012
Posts: 3
Message 2 of 5 (1,451 Views)

Re: Caller ID to PC

I hear ya ....my voice internet servives is still not working

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Member Since: ‎02-23-2012
Posts: 7
Message 3 of 5 (1,333 Views)

Re: Caller ID to PC

I have the same issue, it must be part of their training to get the trouble call cleared in a certain period of time. they make you think they resolved it but you wait the suggested time period and nothing works. you call again and again but get the same results. Comcast doesn't know what "real time" programming means.
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Member Since: ‎02-20-2012
Posts: 3
Message 4 of 5 (1,297 Views)

Re: Caller ID to PC

over a week now....still no voicemail....HELP!!

 

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Posted by
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Member Since: ‎02-20-2012
Posts: 3
Message 5 of 5 (1,296 Views)

Re: Caller ID to PC

nothing like paying for servies you Can't use!!