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On Demand Pin Number??

SOLVED
Posted by
Regular Contributor

Member Since: ‎08-20-2006
Posts: 169
Message 1 of 14 (45,395 Views)

On Demand Pin Number??

Howdy,

 

I was all ready to take the plunge and try my first On-Demand Pay Per View movie until I was asked to put in my 4 digit pin Number.  I have no idea what this is?

 

Is it part of my account number or something?

 

Thanks,

 

2harts4ever

1 ACCEPTED SOLUTION
Posted by
Edited on
‎04-03-2010 08:36 AM

Silver Problem Solver

Member Since: ‎10-17-2003
Posts: 4,311
Message 2 of 14 (47,718 Views)

Re: On Demand Pin Number??

[ Edited ]

Sounds like somebody enabled the Purchase PIN. If you didn't do it, it could be leftover from the previous user of the box, if Comcast didn't do a full reset on it.

 

You can look through here for info on setting or changing it:

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Using_i-Guide/Parental_Control

 

At the worst, you may have to call Comcast and have them clear the PIN's, which may require a hard reset of the box, clearing everything such as reminders and iGuide personalization. If it's a DVR, it could erase any recordings and scheduled recordings.

 

 

13 REPLIES
Posted by
Edited on
‎04-03-2010 08:36 AM

Silver Problem Solver

Member Since: ‎10-17-2003
Posts: 4,311
Message 2 of 14 (47,719 Views)

Re: On Demand Pin Number??

[ Edited ]

Sounds like somebody enabled the Purchase PIN. If you didn't do it, it could be leftover from the previous user of the box, if Comcast didn't do a full reset on it.

 

You can look through here for info on setting or changing it:

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Using_i-Guide/Parental_Control

 

At the worst, you may have to call Comcast and have them clear the PIN's, which may require a hard reset of the box, clearing everything such as reminders and iGuide personalization. If it's a DVR, it could erase any recordings and scheduled recordings.

 

 

Posted by
Regular Contributor

Member Since: ‎08-20-2006
Posts: 169
Message 3 of 14 (45,385 Views)

Re: On Demand Pin Number??

Hi andyross,

I appreciate your response.  

I am off to a viewing and funeral but I will check out the information and link you provided and post back later.

Thanks and regards,

2harts4ever

Posted by
Regular Contributor

Member Since: ‎08-20-2006
Posts: 169
Message 4 of 14 (45,379 Views)

Re: On Demand Pin Number??

Hi andyross,

 

Just wanted to let you know that the link you provided solved the problem. 

 

I just finished watching 'Blindside'  thanks to you taking the time to send the link.

 

Thanks and regards,

 

2harts4ever

Posted by
Visitor
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Member Since: ‎04-03-2010
Posts: 3
Message 5 of 14 (45,375 Views)

Re: On Demand Pin Number??

It's a default setting.  Try putting in 0000 or 8888.  I can't remember which one it is.

Posted by
Visitor
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Member Since: ‎04-04-2010
Posts: 1
Message 6 of 14 (45,360 Views)

Re: On Demand Pin Number??

ch. I had the same problem and was on hold with comcast for 25 minutes. The code is 0000. you saved my sanity!!!

Posted by
Visitor
Member Since: ‎03-14-2010
Posts: 1
Message 7 of 14 (44,109 Views)

Re: On Demand Pin Number??

Thank you, thank you, thank you!  Between the remote freezing and the lack of pin for ordering a movie, I almost gave up--but you folks saved the day!  At least the internet worked!

Posted by
Visitor
Member Since: ‎11-26-2009
Posts: 1
Message 8 of 14 (43,222 Views)

Re: On Demand Pin Number??

How do I find out my pin number for on demand

Posted by
Visitor
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Member Since: ‎07-03-2011
Posts: 1
Message 9 of 14 (42,406 Views)

Re: On Demand Pin Number??

How do I get the pin to start on-demand, I've been a customer for a few years.

Posted by
Visitor
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Member Since: ‎08-19-2011
Posts: 1
Message 10 of 14 (41,110 Views)

Re: On Demand Pin Number??

awesome that link worked ASAP  watching RIO right now with my baby....  THANKS!!   DID NOT want to have to call COMCAST!!!! 

Posted by
Visitor
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Member Since: ‎12-07-2011
Posts: 1
Message 11 of 14 (38,257 Views)

Re: On Demand Pin Number??

I can't thank you enough!!! I never did reach anyone at Comcast.

Posted by
Visitor
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Member Since: ‎01-10-2012
Posts: 1
Message 12 of 14 (36,746 Views)

Re: On Demand Pin Number??

wow..it DOES PAY to read customer comments....having same issue with the on demand requiring a pin number and DID NOT want to spend time holding with comcast either.::...so THANKS to whoever figured it out...will try it!!

Posted by
Visitor
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Member Since: ‎02-28-2007
Posts: 1
Message 13 of 14 (35,973 Views)

Re: On Demand Pin Number??

mine was 1111

Posted by
Visitor
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Member Since: ‎04-14-2010
Posts: 1
Message 14 of 14 (35,565 Views)

Re: On Demand Pin Number??

For me the pin was 1111.