Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
I just got a new number from comcast and now the caller id isn't displaying on the tv nor the laptop. what needs to be done to fix this problem?
06-22-2011 12:37 AM
After a number change or code changes on the account it takes 4 or 5 days for the databases to sync.
If it doesn't start working by next Monday, post back and it will be escalated.
06-22-2011 12:46 AM
Its Tuesday and UCID is still not working. can you resolve this for me please? thanks
06-28-2011 03:24 PM
The Comcast Cares Team has been notifed and will get the right people to get it fixed.
Watch this post and your email for updates from the team during the business week.
06-28-2011 07:34 PM
We are currently looking into this matter.
07-03-2011 05:30 PM
We got confirmation that a test was sent to your TV, could you confirm this.
07-03-2011 06:03 PM
why is it taking so long to get this problem resolved? why has a technican not placed a call to me to explain what is happening here???? I want this problem to be given the proper attention it is supposed to have!!! I want a call vack ASAP!
07-07-2011 06:25 PM
The Comcast Cares Team has been notified of your latest post.
07-07-2011 06:26 PM
Someone should be reaching out to you soon.
07-11-2011 10:05 PM
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
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