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Member Since: ‎07-03-2003
Posts: 136

Universal Caller ID on PC won't log since this morning

I think there's something wrong with the Universal Caller ID servers as of today.  While it works on my cable box, the PC application won't log in (it just hangs at "Logging in as ...") and the iPhone app keeps sending push notifications stating that "Connectivity with the Comcast Caller ID system has been lost.  Please check your Caller ID settings".

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Cable Expert



Member Since: ‎03-02-2007
Posts: 14,380

Re: Universal Caller ID on PC won't log since this morning

There are numberous reports of your same issue today.  Our contacts at Comcast Corp has already been aware of the postings, he will be back in the office Monday to report to the proper group.

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Member Since: ‎12-01-2011
Posts: 1

Re: Universal Caller ID on PC won't log since this morning

happening again today!!

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Official Employee



Member Since: ‎09-20-2011
Posts: 1,561

Re: Universal Caller ID on PC won't log since this morning

Thank You
-Keisha-
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Member Since: ‎02-05-2012
Posts: 1

Re: Universal Caller ID on PC won't log since this morning

Invalid Username/Password – Please check & re-enter primary username/password [CIDPC 020] Keeps Poping Up Every time i log in on my pc nd is not working on my tv please update it i really need it

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Member Since: ‎09-24-2013
Posts: 1

Re: Universal Caller ID on PC won't log since this morning

caller id stopped working last week. Tries to login but just say's" login failed". Un installed and re installed , still not working.

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Member Since: ‎09-27-2013
Posts: 1

Re: Universal Caller ID on PC won't log since this morning

I had triple play installed yesterday.  Log in failed has shown up every time.

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