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xfinity tv

have been watching true blood up until this morning...it will let me get on the episodes page then it freezes and wont let me even choose what episode i want to watch

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New Poster

Re: xfinity tv

just tried other channels they are all doing the same thing...HELP

Silver Problem Solver

Re: xfinity tv

you are posting in the xfinity tv web site on tv section, can you please verify that is what you are referring to?  If it is try clearing your cookies and clearing your cache then restart your pc.

 

If this is on your tv with a cable try unplugging the box, if that does not work login to your account on line and see if there is a service disruption in your area, if it says no call comcast to report your issue, remember its the weekend and support times will probably be high.

 

 

New Poster

Re: xfinity tv

it is for the website been watching online for a week now to refresh i have cleared everything restarted and even uninstalled and reinstalled silverlight, but it still will not let me watch anything, it is not allowing me to access episodes

Official Employee

Re: xfinity tv


bitethebulletp wrote:

it is for the website been watching online for a week now to refresh i have cleared everything restarted and even uninstalled and reinstalled silverlight, but it still will not let me watch anything, it is not allowing me to access episodes


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

When it is freezing, are any error messages appearing on-screen?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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