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xfinity tv online won't play

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xfinity tv online won't play

My Device Information My Zip Code: Unknown My Cable Provider: Unknown Use Dac: True My Conroller ID: 25 My Map ID: 18 My Persona ID: 11152 My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Queue setup: True Facebook Queue Syncing: False Facebook Connect: False My public IP address: My operating system: Windows - Undefined My web browser: Chrome 27 - Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/27.0.1453.110 Safari/537.36 My system type: Desktop Computer Or Other Device My Silverlight version: 5.1.20125.0 My Flash version: 11.7.700 Javascript: Enabled Cookies: Enabled (1713 Bytes). Time Information My Clock Time: Fri Jun 14 2013 21:11:14 GMT-0400 (Eastern Daylight Time) Server Clock Time: Invalid Date

My Account Information In Home Authenticated: False Primary Account: True Provider Codes: Cy, Cd, Cf, Dm, Cg, Df, Cu, Eh, Bw, By, At, Bs, Ct, Cs, Dr, Bl, Dy, Bo, Cj, K, Dg, Bn, Bq, Ce, Dx, Dc, Do, Da, Bv, B, El, Di, Cx, De, Ds, D, Ci, A, Cn, Ea, Cb, Ch, Co, Dp, Cc Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False

the video first says obtaining authorization and then says tv rating is pg-13 no other videos are working, I've tried 5 or 6 different ones 
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