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xfinity tv app.

My iphone xfinity tv application will not change channels on my tv that is connected to my comcast

 

DVR. Recording from my phone to DVR  is no problem. Will not allow me to test to see if tv is getting

 

signal from phone. 2 other tv's work fine with application. What am I doing wrong? Comcast support

 

is absouletly no support, They don't have a clue. Always being shoved off to someone else. Ready to

 

throw Comcast in the garbage.

Tags (1)
Silver Problem Solver

Re: xfinity tv app.

click the tv tab top of this page, then next page click the wheel on the bottom right of the page.  on that page where it says manage dvr's cable boxes make sure tv control on radio button is checked. 

Official Employee

Re: xfinity tv app.


connect265 wrote:

My iphone xfinity tv application will not change channels on my tv that is connected to my comcast

 

DVR. Recording from my phone to DVR  is no problem. Will not allow me to test to see if tv is getting

 

signal from phone. 2 other tv's work fine with application. What am I doing wrong? Comcast support

 

is absouletly no support, They don't have a clue. Always being shoved off to someone else. Ready to

 

throw Comcast in the garbage.


What is the make and model of the box that is not working?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Visitor

Re: xfinity tv app.

That is one of the first things I did. I am not a novice. TV with DVR is not recognized on my

 

computer with Xfinity TV application. DVR is compatible with application. DCX3400-M. What next?

Regular Visitor

Re: xfinity tv app.

Joe-DCX3400-M. Box should b compatible with application.

Silver Problem Solver

Re: xfinity tv app.

90% of users do not know that page even exists.  Good luck with your issue.

Regular Visitor

Re: xfinity tv app.

Where is this "TV tab" and where is this wheel?
Silver Problem Solver

Re: xfinity tv app.

top of this page on the right, the wheel is on the next page at the very bottom in the right hand corner.

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