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xfinity tv app error playbackissue :: 500

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xfinity tv app error playbackissue :: 500

Recently when trying play recordings on xfinity tv app the recording won't play and errors out with playbackissue :: 500 . I have uninstall and reinstalled the app. I get this error on multiple devices. Two ipads and several androids.
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Re: xfinity tv app error playbackissue :: 500

Spoke to a Comcast CSR. This is a known issue for the past few days. They are working on it, but do not have an ETA.
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Re: xfinity tv app error playbackissue :: 500

error on xfinity tv app error playbackissue :: 500

 

I'm having the same issue when trying to watch saved shows (recorded shows). The live streaming works fine but that doesn't help me as I want to watched saved shows on my ipad in the home office. I need this fixed! 

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New Poster

Re: xfinity tv app error playbackissue :: 500

Does comcast monitor this forum? If so can someone from Comcast jump in and give us some info. I use this feature regularly. I watch mor programmin through app then with set top box. Can we get a credit for loss of this service? Tired of this b.s. something is always glitchy with Comcast.
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