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xfinity apps

I have installation scheduled for later this month.  On the web site it clearly states you don't have to wait for installation to watch TV and HBO.  I have now spoken to three customer service employees who clearly stated I do have to wait for installation in order to access xfinity TV on mobile device or tablet.  Which is it?  

Official Employee

Re: xfinity apps

You need to wait until your activated/installed with video equipment . What website are you referring to?




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New Poster

Re: xfinity apps

Official Employee

Re: xfinity apps


emerbrains wrote:

https://customer.comcast.com/Overview/



Sorry for the confusion but only select limited content is available before your activaton is completed.   You dont get your full entitlements until your video devices are activated.





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