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xfinity TV Go app problems

Frequent Visitor

xfinity TV Go app problems

It has stopped working on my phone and ipad.  I have tried deleting the app and re-installing.  My ipad won't let me log in.  On my phone if I try to download Homeland it says" welcome tap to continue/register" When I hit continue it says and error occured.

Frequent Visitor

Re: xfinity TV Go app problems

If I am on my phone and I go to dowload a homeland episode It says:


"welcome. Tap to continue to register this device with xfinity tv go and begin dowloading"


"sorry. An error occurred during this request"


If I go to play homeland I get "video access issue:: 5062 sorry we've experienced some difficulty playing your video"




If I go to my ipad. It wont' let me log in even though I have the correct user id/password


"please enter a valid comcast id or email and password"

Frequent Visitor

Re: xfinity TV Go app problems

Getting error 5062 on another device when I go to manage devices

Frequent Visitor

Re: xfinity TV Go app problems

comcast chad help

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