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xfinity TV Go App compatibility issue with New Kindle fire

Regular Visitor

xfinity TV Go App compatibility issue with New Kindle fire

I just purchased a new Kindle Fire.  I loaded the Xfinity TV Go app and it was working fine.  Yesterday I opened it and got the following error message apparently from Amazon.

 

Unfortunately, this app has not yet been updated to the latest compatibility or security standards.  We have notified the developer and asked them to provide an updated version of the app.

 

What's going on with this?  The main reason I bought a new Kindle was to use the Xfinity TV app.  My first generation Kindle wasn't compatible. 

 

Is Comcast working on this?

 

New Poster

Re: xfinity TV Go App compatibility issue with New Kindle fire

That is exactly my issue as well!

One would think that for what my household pays to Comcast, there would be no interruption to ANY service!Screenshot_2016-02-09-05-39-05.pngScreenshot from my Kindle Fire

Contributor

Re: xfinity TV Go App compatibility issue with New Kindle fire

They are aware and working to understand the root cause. Should be fixed shortly. 


New Poster

Re: xfinity TV Go App compatibility issue with New Kindle fire

The issue is fixed. I'm not sure exactly when the magic happened but, it is up and running.

Regular Visitor

Re: xfinity TV Go App compatibility issue with New Kindle fire

Great! Thanks for letting me know
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