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x1tv app doesnt load up

New Poster

x1tv app doesnt load up

We had an x1 box and I could open the TV app and watch live TV and sports but we had problems and got a new box and had Comcast rewire the lines. Ow our cable is fine but when I try to log in to my x1 app to watch live TV or my DVR it doesn't let me ..please help I'm tired of going to the local store n being on the phone forever
Regular Contributor

Re: x1tv app doesnt load up

Are you still having this issue? 

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