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x1 remote

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x1 remote

out of the blue, remote controls tv but not the cable box

 

any ideas?

Service Expert

Re: x1 remote


Richjd1 wrote:

out of the blue, remote controls tv but not the cable box

 

any ideas?


when you press channel up, does the remote blink red/blue? did you try rebooting the set top box (remove from power for 30 seconds or so and plug back in)?




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Service Expert

Re: x1 remote


Richjd1 wrote:

out of the blue, remote controls tv but not the cable box

 

any ideas?


Try re-pairing the remote.

https://www.xfinity.com/support/cable-tv/remote-program-the-xr2-or-xr5-to-aim-anywhere/




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