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why do all the channels and my favorites all show up at the same time instead of just my favorites

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why do all the channels and my favorites all show up at the same time instead of just my favorites

I set my favorite channels and starred them like on my old box but now when I go to my favorites on the guide they stuill show all of my favorite channels and my non favorite channels.  Why? Can I fix this?

Official Employee

Re: why do all the channels and my favorites all show up at the same time instead of just my favorit

Are you pressing guide twice to filter the guide?

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