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watching tv on my computer

New Poster

watching tv on my computer

cant get tv to stream on my computer and it used to work

Service Expert

Re: watching tv on my computer

Are you using this URL?

 

https://tv.xfinity.com/ftue/login




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Admin1

Re: watching tv on my computer

jkiley -- https://tv.xfinity.com/ is our new site format. Can you give that a try to see if it works for you? 


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New Poster

Re: watching tv on my computer

so i tried the new site and it asked me to log in but iut has all my creditials loading on the log in already.  so i hit log in and it says its adding a device and it just sits there an has a wheel spinning but nothing happens

Problem Solver

Re: watching tv on my computer

Hello jkiley,

Have you tried clearing cache and cookies?




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New Poster

Re: watching tv on my computer

Hi I have the exact same problem and I have already tried clearing cookies and cache. It is definitely something with my  laptop because it works on other computers and used to work fine on mine. Is there anything else I can do?

New Poster

Re: watching tv on my computer

I have been using Safari, so it is a problem with that because I just was able to log in with same website, username, and password on Firefox

Problem Solver

Re: watching tv on my computer

Hello jkiley,

What browser are you using?




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