Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,338

members

1,557

online

36,212

topics

Top

video watching

New Poster

video watching

The video playbow is offset and doesn't give me an option to go to fullscreen. This is becoming extremely annoying scince it is also cutting off part of the video. This has happened to more than 1 show on more than 1 day.

Tags (1)
Official Employee

Re: video watching


mdkisrow wrote:

The video playbow is offset and doesn't give me an option to go to fullscreen. This is becoming extremely annoying scince it is also cutting off part of the video. This has happened to more than 1 show on more than 1 day.


It just sounds like your browser's view is either zoomed in or zoomed out too much. Under the view menu in your browser, choose Zoom to be "reset" or "actual size" and the video should play normally.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 545 views
  • 0 kudos
  • 2 in conversation