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video help

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video help

The website keeps telling me for every movie or tv show i want to watch "This video cannot be played 424". I did everything the website said to try to fix it and even restarted my computer. It wont work. 

New Poster

Re: video help

Mine is doing the same thing. I have followed all the instructions. Looked up every error code the tv have me and it's getting me no where
New Poster

Re: video help

Hello,

 

I am having the same problem.  I'm noticing that TV Shows are playing well, but any HBO movie seems to not be playing.  I'm pretty sure I have a subscription with HBO as part of my Xfinity TV deal, so I'm not sure what's up.

 

Gautham Ragunathan

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