Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








video does not play

New Poster

video does not play

when trying to play videos from my new computer, it does not play.


it is stuck on buffering and will not move forward.  the hbo intro goes through and the parental control will play, but will not load video.


This is a brand-new computer and shouldnt have this issue.  My roomates computer, which is ten years old, is having no issues playing the videos.


64 - bit

8g ram

1tb hardrive

windows 8.1

flash player up to date

silverlight up to date.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation