Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,736

members

905

online

29,205

topics

Top

unforgettable episode has no fast forward or rewind option

Frequent Visitor

unforgettable episode has no fast forward or rewind option

when watching this episode http://xfinitytv.comcast.net/tv/Unforgettable/143148/2232364117/Unforgettable---The-Man-in-the-Woods... i am un able to fast forward or rewind. All other videos i have tried have not had this issue.

Tags (1)
Silver Problem Solver

Re: unforgettable episode has no fast forward or rewind option

it was probably done as a pre-requiste by the network to allow comcast to carry it. 

Official Employee

Re: unforgettable episode has no fast forward or rewind option


uhhhhman wrote:

when watching this episode http://xfinitytv.comcast.net/tv/Unforgettable/143148/2232364117/Unforgettable---The-Man-in-the-Woods... i am un able to fast forward or rewind. All other videos i have tried have not had this issue.


You are able to fast forward and rewind it by clicking the bar that appears at the bottom of the video but you are not able to skip through the advertisments.

 

Thanks,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Frequent Visitor

Re: unforgettable episode has no fast forward or rewind option

I am unable to to fast forward or rewind by clicking on the bar along the bottom. When i click the bar moves to where i click but then goes back to the place it was before and it does not affect the video at all.

Official Employee

Re: unforgettable episode has no fast forward or rewind option


uhhhhman wrote:

I am unable to to fast forward or rewind by clicking on the bar along the bottom. When i click the bar moves to where i click but then goes back to the place it was before and it does not affect the video at all.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 4 replies
  • 704 views
  • 0 kudos
  • 3 in conversation