Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,861,062

members

1,466

online

29,458

topics

Top

tv go opens then goes black on my ipad

Regular Visitor

tv go opens then goes black on my ipad

Hello.

I have an Iphone 4 and I just downloaded 9.1

If I try to open the TV to go app, it shows up for a breif moment and then the screen goes black. I close and open the app and same thing.

When I close the app you can see the options displayed as it closes.

Deleted the app and reloaded, same issue.

Tried TV app and I can get on demand.

Changed wifi and same TVTG issue.

Rest IPad and still no luck.

I can get it to work on my IPhone 5 though.

Any thoughts?
Thanks in advance!
Bobo

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 0 replies
  • 221 views
  • 0 kudos
  • 1 in conversation