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subscription blocked

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subscription blocked

have a subscripton to HBO however will not allow me to watch  HBO online.

 

Official Employee

Re: subscription blocked


prenrut wrote:

have a subscripton to HBO however will not allow me to watch  HBO online.

 


Make sure that you are signed in with your Comcast.net e-mail address or Comcast ID. If you are not signed in or are signed in with a non-Comcast account, our site will not be able to verify your subscriptions.

 

If you are signed in and it still is not working, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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