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signal issue

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signal issue

Is there any signal issues going on in the Cranford area with TV? Having some issues here with interrupted signals. Trying to determine if it's my system or outside issue.

Service Expert

Re: signal issue

Dpastore,

 

The Comcast Team available to the Forums has been alerted to your issue. Expect a reply in this thread or via Private Message.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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Official Employee

Re: signal issue

Hi dpastore, in reviewing your account I am showing upstream signal issues that are likely causing your TV issues. I will send you a private message so we can schedule a technician visit to isolate and fix the underlying issue.

 

Thank you


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