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shows not downloading to mobile device

Frequent Visitor

shows not downloading to mobile device

Hi, I have been pretty happy with the ability to download shows from my DVR to my mobile device and watching these shows when I am offline. However, yesterday I tried downloading some shows from my dvr and after I got the alert that said download complete some of my downloads showed up and some did not. I tried downloading again a few more times and in some instances all the shows that were downloaded dissapeared from my device. I once again tried to download again and it was hit or miss. I was able to downlaod 2 shows to my device, but nothing else will show up once the download is complete. I have over 10gbs of open space on my phone, so I don;t think its a space issue

 

anyone else having this issue?

 

 

Frequent Visitor

Re: shows not downloading to mobile device

I am having the same problem on my Galaxy Tab S2.  I can usually download shows, but they just are randomly getting returned to the DVR. Tried reinstalling the app but still have the same problem. 

Frequent Visitor

Re: shows not downloading to mobile device

looks like it is working OK now. not sure what the issue was, didn't have to uninstal the app... maybe there was a glitch over the weekend.

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