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renting a movie on demand

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renting a movie on demand

I am trying to rent a movie on demand screen shows error and does not allow movie 

Official Employee

Re: renting a movie on demand

 

Hello 3flamingoz, have you tried rebooting your cable box? Do you only get this error while trying to rent this one title? Can you please share what error code you see on your screen? 


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Regular Visitor

Re: renting a movie on demand

The error shows as SRM 8012 same movie choice each time" Home For THe Holidays"

 

Official Employee

Re: renting a movie on demand

Hello 3flamingoz. I can assist with the error code troubleshooting. I will need to access your account. Please send me a private message and include your full name, service address, and account number so I can assist you. 


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