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remote control replacement

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remote control replacement

My remote control does not always work well.  Can I get a replacement?

Accepted Solution

Re: remote control replacement


janwink4 wrote:

My remote control does not always work well.  Can I get a replacement?


Quickest way is to bring your old remote to your local service center.  Swapping out is free.  You can find service center locations using this link:  http://customer.xfinity.com/service-center-locations

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Service Expert

Re: remote control replacement


janwink4 wrote:

My remote control does not always work well.  Can I get a replacement?


Quickest way is to bring your old remote to your local service center.  Swapping out is free.  You can find service center locations using this link:  http://customer.xfinity.com/service-center-locations




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Official Employee

Re: remote control replacement

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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