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randomly reverting to 720p and stereo audio, some recordings are only partial

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randomly reverting to 720p and stereo audio, some recordings are only partial

So I reboot my new x1 box is comes back up in 720p and Stereo instead of 1080p and DD. Also it seems to randomly cut recordings short by 10minutes or more.

 

I would think the A/V settings should persist over a reboot.

 

I think this box is a lemon. Any other opinions?

Service Expert

Re: randomly reverting to 720p and stereo audio, some recordings are only partial

What is the model number of the X1 box?  You can exchange them for free at your Xfinity store; you only have to give them the STB and they will give you a new package with all cables and a new remote.




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