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"cc" on xfinity videos

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"cc" on xfinity videos

Is there a way to get closed captioning on the videos shown on the xfinity website? For example, when I click on one of the news video clips offered on the home page; I am taken to a page showing the video clip but there isn't a "cc" button or a transcript anywhere to be found. This is frustrating since I have a hearing handicap and can't enjoy the clips. I understand that in some cases it depends on how the clip is broadcast and which business is broadcasting it whether "cc" is available or not. But this should not always be the case. Is there a way I can adjust something on my computer? I would appreciate any help to resolve this issue. Thanks.

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