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pbs channel 243 from St. Paul MN now requires an upgrade to HDTV

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pbs channel 243 from St. Paul MN now requires an upgrade to HDTV

I subscribe to Comcast's Basic Cable service.  As such I have always gotten the PBS channels 2, 17, and 243.  Now, when I turn to 243 I get a message that says this station is only available if I have HDTV service.  Rats!  Isn't that an extra $10 a month?  So, I called the 1-800-xfinity number and talked to a rep who said I could get HDTV service for just $3 a month, and that I would not need any special equipment, and she could just connect me.  I said I would think about it.  I called the same 800 number and got a different rep who said, no, they have no $3 a month special, and that HDTV is always $9.99.  She said they sometimes have a "Loyalty Service" that has special rates, but she had no information that they did.  Channel 243 as a PBS station was the one that always carried the Minnesota Legislative sessions, and basic public information stations (many times geared toward minority groups).  I don't know why Comcast has targeted station 243 and not the major PBS stations here is St. Paul like channel 2 and 17, but maybe that is to come.  HOW do I still get my channel 243 without paying an extra $10 a month for HDTV?

Official Employee

Re: pbs channel 243 from St. Paul MN now requires an upgrade to HDTV

Hello helphelphelp. I can assist with going over our HD Technology Fee with you per your account. Please send me a private message and include your full name, service address, and account number so I can access your account. 


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